Welcome to the Fido Security Mobile App ("we," "us," or "our"). This Privacy Policy is designed to help you understand how we collect, use, share, and safeguard your personal information when you use our marketplace app and services. By accessing or using the Fido Security Mobile App, you agree to the terms of this Privacy Policy.
Information We Collect:
We collect both personal and non-personal information to provide and improve our services. The types of information we collect may include:
- Personal Information:
- Your name, contact information, and address.
- Your profile information, including a photograph and professional qualifications.
- Payment information for transaction processing.
- Non-Personal Information:
- Aggregated and anonymized data regarding app usage patterns.
- Device information, including hardware model, operating system, and unique device identifiers.
- Log information, such as your IP address, browser type, and access times.
How We Use Your Information:
We use the information collected for various purposes, including but not limited to:
- Service Provision:
- Facilitating the connection between security guards and companies seeking security services.
- Processing transactions and providing customer support.
- Communication:
- Sending important notices, such as updates, security alerts, and administrative messages.
- Responding to inquiries and providing support.
- Improving and Personalizing Services:
- Analyzing usage patterns to enhance the functionality and user experience of our app.
- Customizing content and recommendations based on user preferences.
Information Sharing:
We may share your information under the following circumstances:
- With Security Service Customers:
- Sharing your profile information with companies and individuals seeking security services.
- With Third-Party Service Providers:
- Utilizing third-party services for payment processing, analytics, and other support functions.
- Legal Compliance:
- Complying with applicable laws, regulations, or legal processes.
- Business Transactions:
- Sharing information in connection with a merger, acquisition, or sale of all or a portion of our assets.
Your Choices:
You can control certain aspects of your information:
- Profile Information:
- You can update or delete your profile information at any time.
- Marketing Communications:
- You can opt-out of receiving promotional emails by following the instructions in those emails.
Security:
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
Children's Privacy:
Our services are not directed at individuals under the age of 18. If we become aware that personal information of a child has been collected without parental consent, we will take steps to delete such information.
Changes to this Privacy Policy:
We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through the app or other means.
Contact Us:
If you have any questions or concerns about this Privacy Policy, please contact us at admin@fidosecurity.com.
Thank you for using the Fido Security Mobile App!